Refund Policy

Last Updated: July 2026

1. Overview

At Univex-Space, we want you to be completely satisfied with our software. This Refund Policy outlines the conditions under which you can request a refund.

2. 7-Day Money-Back Guarantee

We offer a full 7-day money-back guarantee for all new subscriptions and licenses. If you are not satisfied with the software within the first 7 days of your initial purchase, you are eligible for a full refund.

3. How to Request a Refund

To request a refund, please email us at support@univex.space from the email address associated with your account, stating the reason for the refund request.

4. Exemptions and Conditions

Refunds will not be granted after the initial 7-day period has passed.
Renewals of active subscriptions are generally non-refundable. Please ensure you cancel your subscription before the renewal date if you no longer wish to use the service.
Accounts suspended or terminated due to a violation of our Acceptable Use Policy are not eligible for any refunds.

5. Processing Time

Once your refund is approved, it will be processed within 5-10 business days. The funds will be returned to your original payment method.